1. Introduction to Cookies and Tracking Technologies
This Cookie Policy explains how IT Chickprofi ("we," "our," or "us") uses cookies and similar tracking technologies when you visit our website, use our analytics platform, or interact with our services.
Cookies are small text files that are stored on your computer, tablet, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and gather information about user behavior and preferences.
This policy should be read in conjunction with our Privacy Policy and Terms of Service, which provide additional information about how we collect, use, and protect your personal information.
What This Policy Covers
- Types of cookies and tracking technologies we use
- Purposes for which we use these technologies
- How to manage your cookie preferences
- Third-party cookies and services
- Your rights and choices regarding cookies
2. Types of Cookies We Use
We use different types of cookies for various purposes to enhance your experience and improve our services:
Essential Cookies (Strictly Necessary)
These cookies are essential for the proper functioning of our website and platform. They enable basic functions such as page navigation, access to secure areas, and form submissions. Without these cookies, our services cannot function properly.
- Authentication and session management cookies
- Security and fraud prevention cookies
- Load balancing and server routing cookies
- User interface and accessibility preference cookies
- Shopping cart and transaction processing cookies
Performance and Analytics Cookies
These cookies collect information about how visitors use our website and platform, helping us understand user behavior, identify popular content, and improve our services.
- Website traffic and usage analytics
- Page performance and loading time measurement
- Error tracking and debugging information
- User journey and navigation pattern analysis
- Feature usage and engagement metrics
- A/B testing and optimization data
Functional Cookies
These cookies allow our website to remember choices you make and provide enhanced, personalized features and content.
- Language and region preferences
- User interface customization settings
- Dashboard layout and display preferences
- Notification and communication preferences
- Recently viewed content and saved searches
Marketing and Advertising Cookies
These cookies are used to deliver relevant advertisements and marketing content, track advertising campaign effectiveness, and limit the number of times you see an advertisement.
- Targeted advertising and remarketing
- Campaign performance tracking
- Cross-device user identification
- Interest-based content delivery
- Social media integration and sharing
3. How We Use Cookies and Tracking Technologies
We use cookies and similar technologies for several important purposes that enhance your experience and help us improve our services:
Service Functionality and User Experience
- Maintaining your login session and authentication status
- Remembering your preferences and customization settings
- Providing personalized content and recommendations
- Enabling interactive features and real-time updates
- Facilitating secure transactions and data processing
- Supporting multi-language and localization features
Analytics and Performance Optimization
- Analyzing website traffic patterns and user behavior
- Measuring the effectiveness of our marketing campaigns
- Identifying and resolving technical issues and bugs
- Optimizing page loading times and overall performance
- Understanding feature usage and user engagement levels
- Conducting A/B tests to improve user experience
Security and Fraud Prevention
- Detecting and preventing fraudulent activities
- Protecting against unauthorized access and security threats
- Monitoring for suspicious behavior and potential abuse
- Ensuring compliance with security policies and regulations
4. Third-Party Cookies and Services
We work with trusted third-party service providers who may place cookies on your device to help us deliver and improve our services:
Analytics and Measurement Partners
- Google Analytics for website traffic analysis and user behavior insights
- Mixpanel for product analytics and user engagement tracking
- Hotjar for user experience analysis and heatmap generation
- Custom analytics tools for game-specific metrics and performance data
Customer Support and Communication
- Intercom or similar platforms for customer support chat services
- Zendesk for help desk and ticket management systems
- Email service providers for communication and newsletter delivery
- Survey and feedback collection tools
Infrastructure and Performance Services
- Content delivery networks (CDNs) for faster content loading
- Cloud hosting providers for platform infrastructure
- Security services for threat detection and prevention
- Payment processors for secure transaction handling
Marketing and Advertising Partners
- Google Ads for search and display advertising campaigns
- LinkedIn Marketing Solutions for professional audience targeting
- Facebook Pixel for social media advertising and remarketing
- Industry-specific advertising networks and platforms
5. Cookie Duration and Persistence
Cookies can be classified based on how long they remain on your device:
Session Cookies
These temporary cookies are deleted when you close your browser or end your session. They are essential for maintaining your login status and ensuring proper functionality during your visit.
Persistent Cookies
These cookies remain on your device for a specified period or until you manually delete them. They help us remember your preferences and provide a more personalized experience across multiple visits.
Typical Cookie Retention Periods
- Essential cookies: Session-based or up to 1 year
- Analytics cookies: 13-26 months
- Functional cookies: 6 months to 2 years
- Marketing cookies: 30 days to 2 years
- Security cookies: Session-based or up to 30 days
6. Managing Your Cookie Preferences
You have several options for controlling and managing cookies on your device:
Browser Settings and Controls
Most web browsers allow you to control cookies through their settings. You can typically:
- View and delete existing cookies
- Block all cookies or specific types of cookies
- Set preferences for first-party and third-party cookies
- Receive notifications when cookies are being set
- Configure automatic cookie deletion when closing the browser
Browser-Specific Cookie Management
- Google Chrome: Settings → Privacy and security → Cookies and other site data
- Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Microsoft Edge: Settings → Cookies and site permissions → Cookies and site data
- Internet Explorer: Tools → Internet Options → Privacy → Advanced
Our Cookie Consent Management
When you first visit our website, you'll see a cookie consent banner that allows you to:
- Accept all cookies for the full website experience
- Customize your preferences by cookie category
- Reject non-essential cookies while maintaining basic functionality
- Access detailed information about each cookie type
- Change your preferences at any time through our cookie settings
7. Impact of Disabling Cookies
While you can choose to disable cookies, please be aware that this may affect your experience with our website and services:
Potential Limitations
- Difficulty maintaining login sessions and user authentication
- Loss of personalized settings and preferences
- Reduced functionality of interactive features and tools
- Inability to remember your choices and customizations
- Less relevant content and advertising
- Potential issues with form submissions and data processing
- Reduced ability to provide customer support and assistance
Essential Functions That May Be Affected
- Account login and authentication processes
- Shopping cart and checkout functionality
- Security features and fraud prevention measures
- Language and region-specific content delivery
- Customer support chat and communication tools
8. Mobile Applications and Device Identifiers
In addition to web cookies, our mobile applications may use similar technologies:
Mobile-Specific Tracking Technologies
- Device identifiers (IDFA on iOS, Advertising ID on Android)
- App-specific user identifiers and session tokens
- Local storage and cached data for offline functionality
- Push notification tokens and preferences
- Location data (with your explicit permission)
Mobile Privacy Controls
You can manage mobile tracking through your device settings:
- iOS: Settings → Privacy → Advertising → Limit Ad Tracking
- Android: Settings → Google → Ads → Opt out of Ads Personalization
- App-specific privacy settings within our mobile applications
- Location services controls in your device settings
9. International Data Transfers and Cookie Data
Some of our third-party service providers may be located outside your country of residence, which means cookie data may be transferred internationally:
Data Transfer Safeguards
- Standard Contractual Clauses for data protection compliance
- Adequacy decisions for countries with equivalent protection levels
- Privacy Shield or similar certification programs where applicable
- Binding Corporate Rules for multinational service providers
Your Rights Regarding International Transfers
You have the right to be informed about international data transfers and to object to such transfers in certain circumstances. Contact us for more information about specific transfers and safeguards.
10. Updates and Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors:
Notification of Changes
- Email notifications for significant policy changes
- Prominent website banners announcing updates
- In-app notifications for mobile users
- Updated "Last Modified" date at the top of this policy
- Detailed change logs for transparency
Your Continued Consent
By continuing to use our website and services after any changes to this Cookie Policy, you acknowledge and consent to the updated practices. If you do not agree with the changes, please adjust your cookie preferences or discontinue using our services.
11. Contact Information and Cookie Inquiries
If you have questions, concerns, or requests regarding our use of cookies or this Cookie Policy, please contact us:
General Contact Information
Privacy and Data Protection Inquiries
For specific questions about cookie data processing, your privacy rights, or data protection matters, please contact our Data Protection Officer at contact@itchickprofi.com.
Technical Support
If you need assistance with cookie settings, browser configuration, or technical issues related to our website functionality, our technical support team is available to help.
Regulatory Compliance
We are committed to complying with applicable cookie and privacy laws. If you have concerns about our compliance or wish to file a complaint, you may also contact your local data protection authority.